If you’re not satisfy with your purchase, we’ve got you covered by offering free and easy returns.

TO QUALIFY FOR A RETURN:

• To start a return, you can contact us at +440114 273 7281 • info@wmashop.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
• Products must be in brand new, unworn condition. (We recommend trying on the shoes only on carpet)
• Returns are given within 30 days of purchase
• Original manufacturer's packaging and contents must be returned and in the same condition it was received. Please do not attach shipping labels directly to the manufacturer's packaging.
• All tags, labels and stickers must remain attached to the product.
• Please note, we are unable to accept products which do not meet the above criteria. If the products show signs of wear or the original box and packaging are missing or damaged without prior authorization, we will be unable to accept the return and will return it to you. We may, at our discretion, charge up to a 50% restocking fee of returning the product to you. You will be contacted via e-mail or phone if a return is denied for any reason. Please contact us if you have any questions about the Return Policy.

You can always contact us for any return question at +440114 273 7281 • info@wmashop.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.